Gtl refund phone number. com TouchPay 10005 Technology Blvd.
Gtl refund phone number. All Legacy Communications customers may request a refund by calling 1-800-356-8390. Contact us anytime 1-800-338-7452 1275 Milwaukee Avenue Glenview, IL 60025 Monday – Thursday: 7:00 AM – 5:00 PM Friday: 8:00 AM – 12:00 PM Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork. Accounts that are inactive for 90 days will receive a notification of inactivity through a written correspondence or an automated outbound A refund can be obtained by calling customer service at 866-516-0115. Customers can also use GTL’s automated telephone system to create an account and make deposits with a credit card. International customers needing assistance with accounts should contact GTL Customer Service via email at AdvancePayInternational@gtl. Contact GlobalTel customer support to get help with your order or ask us a question. When an inmate attempts to dial an unbillable number, AdvancePay will provide the option to the called party to set up a prepaid account. Return To Top Will I receive a refund for the remaining funds on the account? Contact the GTL® AdvancePay® Service Department. We require a written request to be mailed or faxed by the owner of the account for a refund. Click the tab “View My Account” found at the bottom of the page 3. See full list on donotpay. Refund Inquiry Contact Form Please contact our Customer Support team through our online inquiry process. This will allow you to submit your refund questions online and have a Customer Service Representative contact you with a resolution. Q. GTL strives to process refunds within 30 days (and after verifying initial payment method), and typically within 60 days, at the latest. AdvancePay® is ConnectNetwork™’s fastest and most convenient phone service connecting friends and family members to inmates. The system is completely automated and can be accessed by calling 800-483-8314. GTL can also provide our “Frequently Asked Questions” document, rate tables, and a list of countries where customers can contact GTL Customer Service via telephone (along with dialing instructions) by Beginning September 22, 2021, Cook County Jail will have a new service provider for individual in custody phone calls called GTL. To register a complaint or report fraud contact TouchPay at 866-204-1603 or customersupport@touchpaydirect. Funds for the previous provider, Legacy Communications, will no longer be accepted for individual in custody phone call payments. com Contact the GTL AdvancePay automated system at 1-800-483-8314. Please verify through your local telephone carrier if you wish to receive collect calls. If you need additional assistance and want to speak to a representative please call the Service Center at 1-866-230-7761. Please provide as much detail as you can to help us resolve your inquiry. You'll need to contact the phone service provider, GTL, directly at (877) 650-4249 with any questions regarding telephone services, account balances, call records, fee schedules and refunds. . com website. GTL strives to process refunds within 30 days (after verifying initial payment method), and typically within 60 days, at the latest. When you create an AdvancePay account, you’re creating a prepaid collect calling service that allows an inmate to call your phone number using deposited funds. Will I receive a monthly statement? A refund can be obtained by calling customer service at [877-650-4249]. We are ready to help you now with representatives standing by. After a prepaid account is established, collect calls to the telephone number This page contains FAQ, videos, as well as popular help topics about how to use GettingOut. What are the charges for phone calls to and from inmates? A. West, Suite 130 Dallas, TX 75220 A: Contact the GTL AdvancePay Service Department and press “0” to speak with a GTL representative to request a refund. Then click the tab “Transfer Funds” on the left sidebar AdvancePay is a prepaid collect calling service that allows calls from an inmate in a correctional facility to your telephone number without the restrictions of standard billing. Log in to your GettingOut account and select “New Deposit and Account Management System” 2. It’s simple. GTL will bill you via your local telephone provider if you accept a collect call from an incarcerated ofender. You can even set up multiple AdvancePay accounts if you have inmates in separate Apr 4, 2016 ยท To transfer funds to a new phone number: 1. You can create a telephone account, make deposits and view balances through the ConnectNetwork website. com TouchPay 10005 Technology Blvd. Please note: Tulsa County GTL phone number is (800) 489-4500. net. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. If your local telephone provider allows collect calls, with your approval, an incarcerated ofender can call you collect. Contact the GTL AdvancePay® Service Department and press “0” to speak with a GTL representative to request a refund. GTL® strives to process refunds within 30 days (and after verifying initial payment method), and typically within 60 days, at the latest. ehoepwsurtksgrnjpzzmceuolipbtadytnxciktyknurwjijxyx